The overwhelming volume of Walmart roles are within their Walmart and Sam’s Club stores. While head office and distribution roles play a vital role in their commercial operation, it is the customer-facing store staff that are at the heart of the business. These store-specific Walmart job application tips will help you secure your next retail role. We look at:
Walmart is a great employer if you want to rise through the retail management ranks. Most of their senior managers worked in stores for a while, so you never know where filling out a Walmart job application might take you.
Having trouble with the application? It is not always clear what is required in an online application, so Walmart has a dedicated recruitment team to talk you through it. Their candidate help line is open Mon-Fri from 7am-4pm CST. Phone: 800-955-7267
The Walmart job application process does not differ in many ways from other major retailers or corporate employers. There are several official hurdles that any application needs to complete before they can even be considered worthy of standing in front of a Walmart customer. Here are some of the formalities for a store employee:
The Walmart application portal and ATS is one of the most sophisticated in retail. It is highly intuitive, but you should not rush it. Any small mistakes will be noted – retail is detail!
Walmart is a huge corporation that hires hundreds of new employees every month. As their store employees work in close proximity to customers, they have a duty to carry out various employment checks in an employment questionnaire.
You will be asked your age, whether you have any criminal convictions and complete background checks and drug screenings. Depending on the role, you may also be asked for references at this early stage, so make sure that you have a previous manager referee lined up.
The Walmart operational assessment tests are some of the most rigorous in the industry, so get ready to complete initial competency tests around customer service, operational skills, problem-solving, your teamwork experience and individual psychometric tests.
The level of testing will depend on the position that you are applying for. The whole application process may take up to an hour to complete. Be thorough. Once you have pressed complete, there is no going back.
Dual threads of customer service and operational excellence should be woven into the fabric of any store retail application. The holy grail of retail is a loyal customer who returns because their shopping needs are met on every level.
Bear in mind the following Walmart job application tips:
If you do not have previous retail experience, you should share examples of when you learned a process quickly or when you worked to meet the needs of others. Customers come in all shapes and sizes – not just in a retail setting. Show that you are a great communicator and that you can deploy empathy to exceed expectations.
Need additional inspiration? View our retail resume examples listed here below and get inspired: