Ecommerce resume examples & templates

With the rise of online stores and retailers moving into the online space, the demand for ecommerce professionals is rapidly increasing. 

There are several openings for ecommerce positions, and although they are plentiful, the market is highly competitive.  

In ecommerce, just like in online shopping, first impressions matter. If a customer isn't impressed with a product at first glance, it's hard to change their mind. 

For the hiring manager, your resume is their first impression of you. Secure your dream job with an ecommerce resume that captures their attention right away. 

Resume guide for an ecommerce resume

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This resume guide and corresponding ecommerce resume example will cover the following:

• How to write an ecommerce resume
• Picking the best resume format for ecommerce
• How to include your contact information
• Crafting impressive summaries
• Adding your ecommerce experience
• Listing education and relevant experience
• Selecting the right resume design/layout
• An overview of the ecommerce market and salary trends

How to write an ecommerce resume

Before starting your ecommerce resume, it’s important to know what sections you need to include. Here are the components to incorporate into your ecommerce resume:

• The resume header
• The resume summary (aka profile or personal statement)
• The employment history section
• The resume skills section
• The education section

When applying for an ecommerce job, consider yourself the product in the store of competing ecommerce professionals. Just like a product on an online retail site, you need to have unique attributes and attractive qualities that are relevant to what the shopper (the company) needs.

Gather information about the potential employer and incorporate aspects of your career history that match what they are looking for. Showcase how you have been able to boost online sales, optimize website performance, and drive customer engagement in the past.

Here are some considerations for putting your best foot forward with your ecommerce resume:

• Several ecommerce professionals will have similar backgrounds, you can get an edge by focusing on what makes you stand out. Focus on what makes you unique. This could be a specialized certification, an untraditional background, or extraordinary accomplishments, or a different perspective or framework.
• Emphasize accomplishments using tangible metrics. This validates your claims, provides context, and demonstrates your ability to positively impact the business.
• Tailor your resume based on the company and job description before applying. This helps employees see you as a clear fit into the organization and the role.
• Be sure to optimize your resume for the application tracking system (ATS), using keywords that appear in the job description so you raise your chances of getting matched for the role you want. Start with an ATS-friendly resume template.

Choosing the right resume format for ecommerce

When creating your resume for ecommerce jobs, it’s important to choose a resume format that appeals to your audience of ecommerce leaders. Remember, just as online retailers are packaging products in an attractive way, you too need to make yourself attractive to hiring managers.

A format that is popular and preferred by recruiters is reverse chronological. This format lays out your career background in the most straightforward way showcasing exactly when and where you’ve gained your experiences.

Not only can human readers easily digest chronological format, but most ATS’s read and translate information on resumes formatted in reverse chronological much better than a functional format. which focuses more on skills and less on employment history.

In terms of design, an ecommerce resume should use a clean, clear, modern layout that is easy to read. Stick to black and white for the most part, but don’t be afraid to add a splash of color for a touch of pizzazz. Take a look at our ecommerce resume example for inspiration. 

Include your contact information

When a potential customer visits an ecommerce site, it’s important that they know how to take the next step in the buying process. Similarly, your resume needs to have clear instructions for the recruiter to be able to take the next step—your contact information.

Without clear contact information, the hiring manager won’t know who you are or how to reach you to discuss the role or invite you for an interview.

Be sure to include the following information on your ecommerce resume:

• Full name & title. List your first and last name. Use the title of the role you are pursuing.
• Professional email address. Use a clean format like firstname.lastname@gmail.com. Don’t use an inappropriate or unprofessional email address.
• Phone number. List a number where you can be readily contacted, with a professional voicemail greeting.
• Location. List only your city and state. Don’t list street address or zip code. It’s both outdated and unsafe. Note ' Willing to Relocate' here if applicable as well.
• LinkedIn. If your LinkedIn profile is active, relevant, and shows your sales network, include it here.

Don’t include:

• Date of birth: Not necessary and could potentially lead to age discrimination.
• Personal details: Marital status, social security number, passport number, etc.
• Headshot photo: This opens the door for liability as your physical appearance should not be a consideration to determine your qualifications. Many resume templates have placeholders for photos for positions where this is necessary. In Ecommerce, however, applicants should avoid adding a photo.

Create a strong resume summary

Your resume summary serves as an introduction of your career history, skills, and achievements. It’s important to start strong to leave a lasting impression on the reader. Think of your resume summary as a short product description—where you are the product. In 3 to 5 sentences briefly emphasize the most compelling attributes that are most relevant to your potential boss.

For instance, you can highlight your years of experience in online retail, digital marketing, and product management. You can also mention your ability to bring value to the organization with examples of how you have increased online sales, optimized website performance, or driven customer engagement.

This is your chance to demonstrate your unique proposition and convey your ability to do the job well. Again, this is a first introduction to who you are so make it impressive while focusing on what they need out of their next ecommerce professional.

You can find example ecommerce resume summaries below:

Outline your ecommerce work experience: you're the product worth buying

Since employers are most interested in your most recent experience, start with your current or latest position you held. Then, go backwards in time to list the others stopping after 10-15 years. 

If you have relevant experience beyond that, you can quickly summarize it in an additional section labeled, “prior experience”, “additional experience”, or “early career”. 

Following your job entries, add a scope paragraph to outline your day-to-day duties in the role. Here is where you’d give us a quick recap of what you were hired to do, any team members you supervised, budgets you managed, or special projects you led. 

Use strong action verbs like "controlled," "executed," and "orchestrated," as well as impactful verbs like "saved," "reduced," "boosted," or "increased." Avoid weak language like "helped" or "assisted." These powerful verbs clearly convey your achievements and responsibilities.

Directly under the scope paragraph, add a bulleted list of 3–5 accomplishments, highlighting how your work positively impacted the business. Since ecommerce is all about attracting new customers and selling more products, show how you increased sales, improved a process, or boosted customer retention.

Accomplishments should always be in past tense since you have already completed them. Here are some accomplishment bullet examples for an ecommerce professional:

• Boosted monthly online sales by 25% through targeted digital marketing campaigns and optimized product listings, resulting in an additional $50K in revenue within 6 months.
• Implemented a comprehensive email remarketing strategy that reduced cart abandonment rates by 15%, recovering over $30,000 in potential sales within the first quarter.
• Developed and launched a customer loyalty program that increased repeat purchase rates by 20%, contributing to a 35% rise in overall customer retention.

How to write an ecommerce resume with no experience

If you’re looking to start a new career in ecommerce with little to no direct experience, there is still hope for you. The key is in how you position yourself in the resume.

When creating an ecommerce resume without direct industry experience, here are a few tips to help you become a strong contender:

• Focus on transferable skills like customer service, retail management, and team leadership.
• Emphasize any special training or education related to ecommerce, digital marketing, or product management. You can also take it a step further and outline specific coursework or ecommerce projects.
• Convey your enthusiasm for the digital retail sector though a cover letter, or personal story of how you discovered this career path.
• Highlight any personal projects or hobbies related to e-commerce. Running a small online shop, managing a blog, or participating in online marketplaces can demonstrate your hands-on understanding and passion for the field.

Incorporate these elements in your resume to illustrate your potential and enthusiasm for an e-commerce position, even if you lack direct experience. 

Include the relevant key skills to qualify for ecommerce roles

Skills are a vitally important component of your ecommerce resume. Hiring managers are looking for professionals with the ability to help the company to thrive in the digital marketplace.

Hard skills like digital marketing, product management, payment gateways, customer relationship management, SEO, and ecommerce platforms like Shopify, or WooCommerce are all hard technical skills necessary to excel at your job.

Soft skills like problem solving, adaptability, leadership and communication are equally as important in an ecommerce role. Both should be strategically incorporated into the resume.

Dedicate a specific area to key skills, but make sure to also sprinkle skills across the resume in your summary and experience sections. This approach demonstrates practical hands-on experience with each skill.

Before submitting your resume, take a moment to tailor these skills to match the specific requirements of the job you're applying for, emphasizing those that align most closely with the role and company's needs.

Here’s what the skills box looks like in our ecommerce resume template. 

Detail your education & relevant ecommerce certifications

If you’re serious about your career, you may have completed some level of education in the form of a degree, certification, course, internships or training to expand your knowledge of the ecommerce world.

Listing your educational credentials in your ecommerce resume is a great way to impress hiring managers, stand out, and demonstrate your commitment to enhancing your knowledge.

In your education section, be sure to include the title of your educational achievement (i.e. Bachelors in Digital Marketing or Certified eCommerce Management Professional), the name of the institution, and date of completion.

Pick the right resume layout and design for your ecommerce resume

Just as the look and feel of an ecommerce website can make or break a customer’s buying decision, your resume’s aesthetic is also an important consideration for recruiters. When deciding on the layout for your ecommerce resume, pick a clean, modern layout that is visually appealing and reader friendly.

Use clear headings, consistent formatting, and whitespace to guide the reader’s eye and highlight your skills and achievements. A touch of color can add visual interest but keep it professional and aligned with the brand aesthetics of the ecommerce industry.

A visually appealing resume not only reflects your attention to detail but also enhances readability, making it easier for hiring managers to quickly identify your key skills and qualifications. An organized, aesthetically pleasing resume can set you apart from the competition and leave a lasting impression.

If you need help with selecting a strong template for your ecommerce template. Browse our resume templates to find the perfect layout for showcasing your skills and experience in the ecommerce industry.

Ecommerce text-only resume example

Ecommerce job market and outlook

I think we can all agree, ecommerce is revolutionizing business practices worldwide, driven by its convenience for both consumers and businesses alike.  In 2023, global retail e-commerce sales reached an estimated 5.8 trillion U.S. dollars.

Careers in ecommerce are becoming increasingly in demand with new opportunities in digital marketing, online retail management, logistics, and customer experience optimization. As businesses continue to expand their online presence and adapt to evolving consumer behaviors, the outlook for e-commerce jobs remains strong, promising a dynamic and rewarding career path for those with the right skills and expertise.

What type of salary you can expect in ecommerce

Depending on your career level, salaries in e-commerce can vary significantly. Entry-level roles, such as analysts, typically start around $45,000 annually. As you progress to mid-level positions in areas like e-commerce management or digital marketing, salaries can range from $60,000 to $100,000 per year, depending on experience and responsibilities.

At the executive level, such as Vice Presidents of Ecommerce or Chief Digital Officers, salaries can exceed $200,000, with some positions reaching up to $243,000 or more.

Key takeaways for building an ecommerce resume

Ecommerce is driving global business transformation with $4.2 trillion in sales in 2020, creating high demand for ecommerce professionals. This surge creates abundant opportunities in e-commerce careers, though competition is fierce. 

A standout ecommerce resume is key to showcase your ability to drive sales and market products effectively. Salaries in ecommerce vary from $45K to $240K and up. Just as first impressions matter in online shopping, your resume serves as the initial impression for hiring managers.

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