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Store Manager resume examples & templates

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Store Manager resume examples & templates
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As the retail industry upheaval from only brick-and-mortar to online shopping and then to a hybrid model, the job of a store manager has evolved with it. 

Yes, it’s the job of a store manager to ensure customer satisfaction first and foremost but also to keep employee morale up. After all, the salespeople on the floor, phones, and online chat, keep sales flowing.

As a store manager and professional salesperson, you know that first impressions make the difference between a sale or no sale. You know how to sell your product, but do you know how to sell yourself?  If you're scratching your head, that's where we can help.

Resume guide for a store manager resume

At Resume.io, we have everything you need to manage your job search, including 500+ resume examples and writing guides. 

The following guide, along with our store manager resume example, will cover these core topics: 

  • How to write a store manager resume (tips and tricks)
  • The best format for a store manager resume
  • How to add your contact information
  • How to effectively use summaries
  • Adding your store manager experience
  • Listing your education and training
  • Professional resume layout and design hints
  • What the store manager job market looks like and what salary you can expect

How to write a store manager resume

The very first step in writing your store manager resume is understanding the correct resume format. Your resume should contain the following elements:

Each of these sections has a targeted purpose, just like your sales pitches or employee training sessions. Notice that we said “pitches.” You know that customers are all different and you must adjust your tone and style accordingly. Your resume should be the same. To effectively close the deal and land an interview, stick to the following formula:

  • Focus on achievements rather than duties. Rather than listing your day-to-day tasks, specify how you went above and beyond to make an impact.
  • Tailor your resume to each store you apply to, matching their style and function. If you want to manage a trendy teen clothing store, you need a resume that sounds fresh and young, but if you’re targeting a high-end jeweler, you need a more subdued tone.
  • Along the same lines, use a resume template that’s polished and professional while still showing your personality.
  • When submitting your resume online, make sure it’s full of relevant keywords. That way, whether a human or an algorithm is reviewing it in the ATS, it’ll show why you’re the best fit.
Expert tip

Most companies use applicant tracking systems to collect and manage applications. Advanced ATS software may also include algorithms that help rank resumes based on which present the best match to the job posting. 

This means you need to take the right steps to optimize your resume with the right keywords. You can’t wow the hiring manager with your charm if your resume doesn’t make it past the first step! 

There is no magic bullet, but in general, you should review the job listing and highlight any skills and attributes mentioned that you possess, match those words and phrases to your resume, and list any specific software or systems you’ve used. 

For example, a store manager job posting might call for:

  • 10 years of retail experience
  • Experience with POS systems
  • Excellent customer service skills
  • 2 years of experience managing teams

To integrate these keywords into your resume summary, you could write:

“Seasoned retail store manager with over 10 years of retail experience and more than 2 years of team leadership experience. Excellent customer service skills, fluency with multiple POS systems, and ability to work in a fast-paced environment.” 

To learn more, check out our article about resume ATS optimization.

Choosing the right resume format for a store manager resume

Most resumes are written in reverse chronological order (this is the case in most of our resume examples). That’s because recruiters are interested in your most recent experience—where you are now and where you were before that. This format also gives you a great way to highlight your career progress and current achievements. Your employment history section should follow this format unless you have a compelling reason to veer from it.

You may consider one of our other resume formats, such as the functional format, if you have switched careers or are just entering the job market. However, functional resume formats are best left to those wanting to highlight niche or complex skills, such as technical professionals, scientists, or other specialists, because they contain expanded skills sections.

In our resume builder, you can find numerous resume templates and select one that best suits your needs. There are plenty of resume examples that make use of the reverse chronological format, the functional format, and a hybrid format that blends them both.

When it comes to design, your store manager resume should reflect your professionalism as well as your personability; we recommend a clean, friendly modern layout.

Creating a store manager resume can be tough. If you need more ideas or inspiration, view our related retail resume samples here below: 

Include your contact information

You can’t build relationships with customers if they don’t know where to find your store, and your resume is no different. Hiring managers can’t call you to schedule an interview if they can’t find your contact information! 

That’s why your resume’s header, while simple, is very important. The top priority is to make sure it’s easily accessible, but you should also include the right details. 

  • Your full name & title. List your first and last name as well as the title you’re targeting.
  • A professional email address. Use a clean format like [email protected]; avoid anything silly or unprofessional.
  • Your phone number. Include a number where you can easily be reached, and where you’ve got an open inbox with a professional voicemail message.
  • Your general location. You only need to list your city and state. Avoid including your physical street address, as that can be unsafe and is outdated. If you’re willing to relocate, note that here.
  • LinkedIn. LinkedIn may not be as widely used in retail as in some other fields, but if your LinkedIn profile is active, relevant, and shows your sales network, include it here.

Don’t include:

  • Your date of birth: This isn’t conventional in the US and could unfortunately lead to age discrimination.
  • Other personal details: Leave off your marital status, social security number, passport number, etc.
Do

Cameron Stewart

Store Manager

Louisville, KY 

502-898-8493

[email protected] 

Don't

Cameron Stewart

2300 Steephill Lane

Louisville, KY 40214

United States

Make use of a summary

A store manager relies heavily on relationships with others, both customers and employees, and the store manager summary should reflect that. The profile, or professional summary, is the place to inject some personality into your resume in 3-5 sentences. 

This is your one chance to sell your prospective employer on your sparkling, yet no-nonsense, personality and your talent for growing sales and retaining employees.

A good rule for structuring your summary is to use action verbs and quantifiable achievements whenever possible. Use one sentence to introduce yourself, another couple to describe your biggest successes and achievements, and another one or two to describe the skills you’ll bring to the company. Don’t just reiterate your resume; instead, use this space to pull everything together into a narrative about your fit for the role. 

You can find adaptable store manager resume example summaries below:

Entry-level adaptable resume summary/profile example

Driven retail sales professional and team lead transitioning into store management. Over three years of experience providing optimal customer service in busy retail environments. Adept at training and mentoring new hires and leading by example to foster increased sales and customer satisfaction.

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Mid-level adaptable resume summary/profile example

Results-oriented Store Manager with five years of managerial experience in retail environments. Motivated professional with strengths in employee supervision and promotion of optimal customer service. Adept in employee relations, inventory management, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to high sales and customer satisfaction.

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Senior-level adaptable resume summary/profile example

Seasoned Store Manager with 10+ years of managerial experience in high-performing retail environments. Motivated professional with strengths in leading teams of over 50 employees and overseeing stores with exceptionally high customer satisfaction ratings. Adept in employee relations, inventory management, and visual merchandising. Expert in product knowledge and store regulations. Committed to creating an environment that is conducive to high sales and customer satisfaction.

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Outline your store manager work experience 

To build an employment experience section that shows all the skills and achievements throughout your career, list your current or most recent job at the top and work your way backwards in reverse chronological order. Stick to the last 10-15 years, as any further back may be less relevant and can invite ageism. 

Underneath the header for each employer, use concise bullet point statements to describe your achievements and accomplishments. Each bullet point builds on the case for hiring you, so use strong action words and data and details to make your point. Consider using the CAR method: describe the challenge, tell what action you took, and explain your results. 

It’s easy to write a resume that simply reflects your day-to-day duties, like this:

  • "Oversaw retail teams.”
  • "Increased sales to customers.”
  • "Ran retail store successfully.”

Those vague statements could describe any retail manager, but there’s nothing that calls out why you are the best fit for the job based on your past experience. When you replace these statements with results-based bullets, it transforms your resume from a simple list of work responsibilities to a document that truly sells you.

  • “Oversaw high-performing teams of up to 50 retail sales associates.”
  • “Increased sales by 20% year over year through anticipating customer trends and optimizing inventory.”
  • “Managed operations of the second-busiest store location in the region, increasing YoY sales five years in a row.”

Take a look at the store manager employment history resume sample below:

Adaptable resume employment history example

Senior Store Manager at Apple, Louisville 
April 2018 - Present 

  • Hired, trained, and developed employees for various positions throughout the store.
  • Created and administered semi-annual performance reviews to a team of 85 employees.
  • Led and executed bi-annual inventory overhauls for years.
  • Oversaw merchandising standards during new product launches.

 

Assistant Manager at Bose Factory Store, Louisville 
October 2016 - April 2018 

  • Supervised and trained team of 4 part-time and 3 full-time employees in sales, merchandising, and inventory control
  • Implemented and maintained visual merchandising specific to Bose Corporate standards.
  • Developed weekly schedules per payroll guidelines while accounting for employee and store needs.

 

Geek Squad Consultation Agent at Best Buy, Louisville 
October 2012 - September 2016 

  • Quickly determined customers’ needs, and developed a solution to fit the scope of issue.
  • Performed trouble-shooting tasks on a range of devices and peripherals.
  • Cultivated and maintained up-to-date industry and technical knowledge of all related fields to better solve customer issues.
  • Educated and trained customers to troubleshoot devices when applicable to prevent unnecessary return visits.
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How to write a store manager resume with no experience 

Most retail management jobs require previous experience in retail establishments and probably prioritize those with previous leadership experience. However, there are smaller businesses that may be more open to those without much direct experience—as long as you use your transferable skills to prove your abilities. 

Transferable skills for retail management might include previous sales experience outside of retail, customer service experience (especially things like working as a server or a bartender), or even work in a call center

Leadership is also important, so don’t forget to mention any managerial roles you’ve held, whether professionally or on a volunteer basis

Moreover, related educational experience can help. A degree in business, HR, or marketing can be beneficial. So can anything that reflects your ability to work as part of a team, like team sports or membership in a fraternity or sorority. 

Include the relevant key skills that make you a great store manager

Store managers need both hard and soft skills to be successful. Hard skills are those that are measurable and demonstrable, like expertise with specific software or POS systems or knowledge of inventory management practices. On the other hand, soft skills like customer service, communication, and teamwork matter, too. 

This at-a-glance section focuses recruiters’ eyes on your highest-level abilities, but they will also use it to glean what you think are the most important skills for the job. This is a perfect place to get in those all-important keywords and phrases from the job listing and increase your chances of ranking high with the ATS or the recruiter. 

Our resume builder offers numerous key skills to choose from, along with proficiency ranges you can set. You can also write in your own skills.

Here’s what the skills box looks like in our store manager resume template. 

Key Skills and Proficiencies
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However, this isn't the only part of your resume that should reflect your skill set. In fact, your skills should be shared throughout your resume, ideally by displaying specific examples and achievements. 

For example, in your summary and work experience sections, you might highlight your:

  • Leadership skills by describing your role leading the sales associates, developing employees into leaders, or turning around an underperforming store
  • Sales skills by showcasing the sales volume at your store, how you increased sales over time, or any sales awards you earned
  • Customer service skills by quantifying customer satisfaction scores or detailing the customer volume your store handled on a daily or weekly basis

Look at the job description if you’re wondering about the best skills to include.

Detail your education & relevant store manager training or certifications

Your education section is a simple listing of your degrees, certificates, and relevant training that has furthered your knowledge. Simply list your educational credentials in reverse chronological order. 

Store managers have often come up through the retail ranks and learned on the job, but some establishments may require at least an associate’s degree, often in business, and most establishments will require a high school diploma or equivalent. If you hold a bachelor’s degree or higher, there’s no need to list your high school information. 

Beyond your formal education, however, there are other things you may want to include here. For example:

Adaptable example for education and certifications

Bachelor of Science, Computer Information Systems, Bellarmine University, Louisville 
May 2009 - August 2012 

Minor: Administration 
Dean's List 2006 & 2007 
Presidential Achievement Scholarship

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Pick the right resume layout and design for a store manager resume

You know how the right design makes a difference to the flow and ambiance of a store, and your resume is no different. Presentation matters. You want customers to be able to find what they seek without frustration; you want the same for recruiters. If your design is too busy or confusing, they will move on.

Your resume should be eye-catching and attractive, but still streamlined—avoid graphics, multiple colors and fonts, or photos. A store manager's resume should make use of clean lines, a pop of color or simply black and white text, and straightforward organization that clearly separates the sections. 

While there’s no shortcut to a perfect resume, Resume.io makes the process easier with our resume templates, which put the most tedious formatting work in our hands. 

Store manager text-only resume example

Store Manager resume example (text version)

Profile

Results-oriented Store Manager with five years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.


Employment history

Senior Store Manager at Apple, Louisville 
April 2018 - Present 

  • Hired, trained, and developed employees for various positions throughout the store.
  • Created and administered semi-annual performance reviews to a team of 85 employees.
  • Led and executed bi-annual inventory overhauls for years.
  • Oversaw merchandising standards during new product launches.

 

Assistant Manager at Bose Factory Store, Louisville 
October 2016 - April 2018 

  • Supervised and trained team of 4 part-time and 3 full-time employees in sales, merchandising, and inventory control
  • Implemented and maintained visual merchandising specific to Bose Corporate standards.
  • Developed weekly schedules per payroll guidelines while accounting for employee and store needs.

 

Geek Squad Consultation Agent at Best Buy, Louisville 
October 2012 - September 2016 

  • Quickly determined customers’ needs, and developed a solution to fit the scope of issue.
  • Performed trouble-shooting tasks on a range of devices and peripherals.
  • Cultivated and maintained up-to-date industry and technical knowledge of all related fields to better solve customer issues.
  • Educated and trained customers to troubleshoot devices when applicable to prevent unnecessary return visits.


Skills

  • Visual Merchandising
  • Payroll & Scheduling
  • Interpersonal Leadership
  • Strategic Thinking
  • Conflict Resolution
  • Project Management
  • Time Management


Education

Bachelor of Science, Computer Information Systems, Bellarmine University, Louisville 
May 2009 - August 2012 

Minor: Administration 
Dean's List 2006 & 2007 
Presidential Achievement Scholarship

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Store manager job market and outlook

The total growth for all sales managers is expected to be 4%, in line with the average for all fields, the U.S. Bureau of Labor Statistics (BLS) predicts. However, as the retail industry as a whole continues to adjust to consumer demands for online shopping and curbside pickup, the makeup of stores will also change, potentially putting retail store management jobs at risk. In fact, retail sales worker jobs are declining by 2%, per the BLS.

Statistical insight
  • Experts predict the retail market in the US will see a compound annual growth rate of 4% by 2026.
  • Key sectors include electrical, clothing & footwear, food & grocery, health & beauty, and home goods.
  • The top US retailers are Amazon, Walmart, Best Buy, Home Depot, Target, Apple, Wayfair, Lowe's, Chewy, and Macy’s.

What type of salary you can expect in store management

The average salary for a store manager is $56,648, while Salary.com states the average salary is $77,725 with a full range of $64,187 to $99,338. 

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Key takeaways for building a store manager resume

The retail industry is changing, but there are still opportunities out there. It’s important, however, to put your best foot forward and really sell yourself to win the job over the competition. Since you’re an expert at sales, it’s time to sell yourself. 

Leverage your excellent communication skills to craft a resume that calls out your achievements and expertise, especially in sales and leadership, and provide enough detail to make your case. 

Use Resume.io’s online resume builder to get a jumpstart on your job hunt.

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