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Hospitality Cover Letter Example

Use this Hospitality cover letter example to finish your application and get hired fast – no frustration, no guesswork. This cover letter example is specifically designed for Hospitality positions in 2022. Take advantage of our sample sentences + expert guides to download the perfect cover letter in just minutes.
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Hospitality Cover Letter Example
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Whether you’re looking for a fun summer job at a theme park or you’re an experienced server ready to take your career to the next level, jobs in the hospitality industry can offer flexible hours, rewarding work and quick cash. An exceptional hospitality cover letter can open the best doors to your future in this attractive and competitive field.

In restaurants, hotels and tourist attractions, hiring managers are looking for candidates with the right temperament, proven communication skills and the ability to work in a team. If you think you have what it takes, you’ll need to create an application that stands out from the crowd.  Because hospitality jobs make great entry-level positions, you may find that competition for these jobs is steep, regardless of the number of positions available. In order to prove you’re the ideal candidate, you’ll need more than a copy-paste application.

That’s where a great hospitality cover letter comes in. As a self-promotional document, it helps showcase your personality, perspectives and talents, allowing you to expand on your most relevant skills and achievements. 

This guide, along with an effective cover-letter example will:

  • Explain the purpose and impact of a thoughtful, well organized cover letter
  • Highlight the best cover letter format to incorporate all essential components
  • Explain how to maximize the impact of each cover letter element: header, greeting, introduction, body and conclusion
  • Offer expert tips on how to land your dream job even with no hospitality experience
  • Help you avoid some of the biggest mistakes made by other hospitality job seekers.

But first, if you haven’t already crafted the perfect resume, that’s a great place to start. Check out Resume.io’s templates , general resume writing guide , and hospitality resume examples with profession-specific tips to create the perfect resume. 

Remember, the cover letter is the ideal companion to a great resume. Together, they work as a powerful duo to get you hired!

Why you need a hospitality cover letter and what it should look like

Primary purpose

Before jumping into how to write a great cover letter, let’s first take a look at the purpose of one of the most commonly requested application materials. Some applicants see a cover letter as a chore – just one more barrier to submitting an application. 

With this mindset, however, a candidate is unlikely to harness the full power of the cover letter. When crafted with care and attention, the cover letter is an effective tool to show off the essential skills and personality traits needed to thrive in a hospitality position. The reality: however great your resume may be, it can’t cover every single aspect of your professional personality. You will have gaps in your image, simply by virtue of the resume being a one-page document. The cover letter is your saving grace from misunderstandings and misconceptions on the recruiters’ part.

As a general rule, try to keep your cover letter to a maximum of one page, or roughly 200 to 400 words. A concise, focused letter that briefly introduces you and your top skills is more likely to be read and well-received by a busy hiring manager.  

You should also pay attention to your visual formatting. Fonts that emphasize readability, such as Georgia, Helvetica, Verdana, Open Sans and Arial, 11 points in size, generally offer the best results across the board. Professional cover letter templates like these from Resume.io can make creating an attractive layout much easier.

Expert tip

What if the hospitality job application doesn't REQUIRE a cover letter?

You may run into a job application that indicates a cover letter is optional, or fails to mention it at all. Many candidates interpret this as an invitation to take the easy way out and submit an application without a cover letter. In doing so, they directly shoot themselves in the foot on their job search. Why would you willingly forfeit such an easy increase in chances for success, if all you need to do is spend 30 to 40 minutes with our cover letter builder ?

Unless a job posting specifically asks you NOT to submit a cover letter, it is always a good idea to include one. The extra effort will impress the hiring manager and maximize your chances of landing the position. Isn’t that what the job search is all about?

Secondary purpose

When writing your cover letter, it’s important to remember why you’re doing it. A strong cover letter gives you the chance to make a great first impression and make the case for your employment without ever meeting the hiring manager in person. That means it’s worth putting some thought into the examples you use and the achievements you highlight.

You probably noticed that your resume is great for conveying dates, facts and names but it lacks space for the qualities that make you unique. This is where your cover letter comes to play, allowing you to show off why you’re the right candidate for the specific company and employer. You can also use this space to answer any questions that may arise from your resume, including gaps in work history.

A cover letter is also a powerful equalizer in allowing you to compete against candidates with more years of hospitality industry experience than you have. In this business, a positive demeanor, cheerful attitude and attention to detail all make a big difference. If you can successfully prove you have these qualities, you can instantly become more desirable than a candidate who seems apathetic, burnt out or just lazy (even though they may have an impressive work history). 

Employers and hiring managers love candidates willing to go the extra mile, since those are the employees they can count on in a tough situation.

Expert tip

Tailoring your cover letter for success

In a competitive industry, writing just any old cover letter or recycling the one from three jobs ago likely isn’t going to cut it. Recruiters have a sixth sense when it comes to spotting recycled content. Hiring managers are looking for professional cover letters that show effort and initiative. This includes an understanding of the company and its mission.

In order to give your cover letter the best chances of success, it’s important to tailor it to each and every position you seek and employer you seek to impress. To do this effectively, you may have to research the company. Google the company’s website, check out its social media accounts and consider the wording of the job listing. The website and job description can help give you an idea not only of your cover letter content, but also which tone and formatting best matches the company’s image.

While writing your letter, make sure to choose the most relevant skills and achievements to highlight — ones that are likely to transfer to this new position.

Best format for a hospitality cover letter 

A strong sense of organization is especially for hospitality management candidates who need to demonstrate attention to detail and great communication skills on a daily basis. One way to show an employer your sense of efficiency is by structuring your cover letter well. Luckily, this format works across all hospitality jobs and positions so writing a great cover letter is a skill that will benefit you for years to come.

Here are the key components:

  • The cover letter header
  • The greeting or cover letter salutation
  • The introduction
  • The letter body
  • The conclusion
  • The signature / sign-off phrase.
Adaptable cover letter example

Dear Mrs. Buchanan,

Having run the front desk of a conference centre with attendee levels regularly above 5,000, I feel confident in my ability to head up your customer care team.

I understand the dynamics of running a successful conference, am proficient at juggling the needs of suppliers and partners, while at the same time ensuring attendees are getting a first-class experience. Your conferences are famous for their technical brilliance and I am proficient at troubleshooting any conceivable issues. Prevention is better than the cure, so attention to the technical details is critical in the planning stages.

Five years after my degree in Hotel and Restaurant Management at Howto University, I am still encountering new situations that require stepping outside of procedures to solve unique problems from a customer’s point of view. From my perspective, guidelines should be followed the majority of the time, but to delight customers, you sometimes have to take bespoke action that benefits both your employer and the customer.

I pride myself on having the judgement to make the right decisions. Our customer satisfaction rating of 98.2% was the highest out of our 25 conference centres and over my four-year tenure as head of customer satisfaction, we increased repeat business from 35% to 60%. Attendee numbers went up by an average of 48% over the same period. When you manage a tight organizational ship, everyone is happy and the profit rolls in.

Persuasive influencing skills and a calm demeanour mean that I am able to solve problems before they get out of hand – people trust that I will listen to understand what is really going on before seeking to find a solution.

I would love the opportunity of an interview to hear about your conference plans for the coming year. I am confident that I am the person to help them run smoothly.

Sincerely,

Matthew Jones

Copied!

For even more writing tips and an in-depth look at each of these sections, check out our universal guide on cover letters.

How to write a cover letter - expert guide [2022]
Related article
How to write a cover letter - expert guide [2022]

Here is exactly how you can write a cover letter that will stand out from the crowd, and help you land that interview.

Cover letter header

A professional-looking header might seem like an add-on to your hospitality cover letter but this section serves two very important roles. 

First, the header helps identify your cover letter and keeps your name, phone number and other personal data at the hiring manager’s fingertips. In large companies (like hotel chains) or hectic businesses (like restaurants), applications can go on quite a journey while being reviewed by hiring managers. Your header ensures that no matter who comes across your application, they know who you are and how to contact you.

The second purpose is to create visually appealing and eye-catching formatting. Hiring managers are often bombarded with dozens of boring, generic cover letters. By using a pop of color or an interesting design element that’s appropriate for the company and position, you can easily make an otherwise plain sheet of paper stand out as polished and professional.

Expert tip

Align document styles! 

One way to ensure your application leaves an impact is by aligning the document styles of your cover letter and resume. This can be done using graphic design software, or more simply, with online resume and cover letter templates from Resume.io. 

By aligning your headers, you can create a “personal brand” – a look and feel that identifies the documents as uniquely yours and helps a hiring manager remember your application.

Since this is likely the one place in your application where you’ll have room for creative flair, it’s worth taking a few moments to determine which templates and colors are best suited for your potential employer. When in doubt, play it safe with neutral colors and clean lines while still creating a unique look.

The goal of the cover letter header: Display the necessary identifying information to label your document, using interesting and attractive formatting.

Cover letter greeting

Your cover letter greeting doesn’t need to be long, but it should convey the right tone and help you establish a personal connection with the reader. “Dear” followed by the correct salutation and name of the hiring manager works well for most situations. If you already have a relationship with the employer, you may opt for “Hi,” “Hello” or even a first name instead. This works especially well when submitting your cover letter by email.

Expert tip

The importance of names and addressed greetings.

Addressing the hiring manager or cover letter recipient by name is one of the most important things you can do to show a hiring manager you are invested in the position and have put effort into your application. This small gesture can go a long way in helping to establish that human connection that shows you appreciate the time they’re taking to review your application. 

In fact, there’s even the science to back up this idea. Research has shown that we have a positive neurological response when someone uses our name. 

With some employers, however, it may be nearly impossible to determine who exactly will be reading your letter. In medium to large companies, hiring is often done by an entire human resources team. In that case, you have a few options. You may choose to address the most likely reader plus the company hiring team or you might address a few names. If all else fails, “Dear (Company Name) Hiring Team” covers most situations.

The goal of the cover letter greeting: Address the letter recipient by name to establish a personal connection, use the most appropriate greeting based on your level of familiarity with the employer.

Adaptable cover letter greeting example

Dear Mrs. Buchanan,

Copied!

Cover letter introduction

The realities of today’s competitive job market often find hiring managers receiving dozens of applicants for any single position, and lacking enough time to read each cover letter from start to finish. That means a strong first paragraph is vital for hooking an employer’s attention and making sure the effort you put into your application doesn’t go to waste.

Luckily an outstanding introduction can come in the form of an exciting anecdote, interesting fact or relevant statistic. There’s more than one way to start a great cover letter, just make sure to keep the energy high without sacrificing your professionalism.

The goal of the cover letter introduction: Catch the reader’s attention with an interesting and relevant story, statistic or fact that leads into the body section.

Adaptable cover letter introduction example

Having run the front desk of a conference centre with attendee levels regularly above 5,000, I feel confident in my ability to head up your customer care team.

Copied!

Cover letter middle section (body)

Now you’re ready to dive into the biggest section of your hospitality cover letter, which allows you to expand on your most impressive achievements and milestones. In order to simplify the writing process while still keeping your letter organized, you may choose to divide this section into two subsections.

In the first, you can use the STAR method to highlight relevant contributions in previous positions. Simply describe a Situation, the Task, your Action and the positive Result it created. Make sure to choose only the most relevant examples based on the tasks of your new position.

In the second paragraph, you can discuss the skills you bring and your potential contributions to this position. The advertised job description is a great place to look for insight into which tasks and skills are most important to mention in your cover letter.

The goal of the cover letter body: Use the STAR method to highlight previous successes, and suggest potential contributions to your new workplace.

Adaptable cover letter body example

I understand the dynamics of running a successful conference, am proficient at juggling the needs of suppliers and partners, while at the same time ensuring attendees are getting a first-class experience. Your conferences are famous for their technical brilliance and I am proficient at troubleshooting any conceivable issues. Prevention is better than the cure, so attention to the technical details is critical in the planning stages.

Five years after my degree in Hotel and Restaurant Management at Howto University, I am still encountering new situations that require stepping outside of procedures to solve unique problems from a customer’s point of view. From my perspective, guidelines should be followed the majority of the time, but to delight customers, you sometimes have to take bespoke action that benefits both your employer and the customer.

I pride myself on having the judgement to make the right decisions. Our customer satisfaction rating of 98.2% was the highest out of our 25 conference centres and over my four-year tenure as head of customer satisfaction, we increased repeat business from 35% to 60%. Attendee numbers went up by an average of 48% over the same period. When you manage a tight organizational ship, everyone is happy and the profit rolls in.

Persuasive influencing skills and a calm demeanour mean that I am able to solve problems before they get out of hand – people trust that I will listen to understand what is really going on before seeking to find a solution.

Copied!

Cover letter conclusion and signature

Now that you’ve made the best case for your employment, it’s time to conclude your hospitality cover letter professionally and respectfully. The best way to do this is with a call to action. This sentence expresses your enthusiasm for the position and invites the hiring manager to contact you. You may even leave your phone number and email again here, space permitting.

Then, end your letter with the appropriate signature. “Sincerely,” “Best regards” and “Thank you for your consideration” can all work well.

The goal of the cover letter conclusion: Create an effective call to action that encourages a hiring manager to get in touch, and use the appropriate signature to end your letter.

Adaptable cover letter conclusion example

I would love the opportunity of an interview to hear about your conference plans for the coming year. I am confident that I am the person to help them run smoothly.

Sincerely,

Matthew Jones

Copied!

Cover letter writing: top skills and examples for various situations

No matter where you work in hospitality, there are a few key qualities you’ll want to convey in your cover letter.

  • Communication: It comes as no surprise that good communication skills are the backbone of any job in hospitality. Almost every position in this service industry requires you to interact with customers and other staff members. You can use previous work experiences to show your communication skills, but you can also highlight your abilities by submitting a well-written, error-free cover letter with a professional tone.
  • Teamwork: In restaurants, hotels and tourist attractions, no one works alone. Being able to work efficiently and positively on a team is extremely important. Examples of leadership or good collaborative experiences can make for persuasive anecdotes in your cover letter.
  • Customer service: How you resolve problems, fix mistakes and treat the clients that make the business run will ultimately determine your success in the hospitality industry. Make sure to highlight examples where you went above and beyond to offer excellent guest service and customer satisfaction.
  • Flexibility: Hotels, restaurants and all leisure businesses need staff who can reliably work weekends, nights and even early mornings. While this might not seem like an essential skill, when two candidates have the same resume, scheduling ease might just make the difference. No need to over-emphasize this point; a quick mention will suffice.

How to land a hospitality job with little or no experience

Jobs in hotels, restaurants and amusement parks make great part time summer gigs and first work experiences because they rely heavily on the soft skills you probably already possess. Employers in these industries know that motivated candidates can quickly learn how to perform the daily tasks – but there are some skills that are harder to teach.

Your cover letter is a great place to convince an employer that you’re the right choice, even if you don’t have much customer service or hospitality experience. Instead, try focusing on the qualities that will make you a great employee and team player. Reliability, for one, is a big problem in hourly positions where employees often jump ship soon after they’re hired. Show an employer that you’re motivated to stick around, pay attention and learn the ropes.

You can also benefit from highlighting transferable skills . These can come from after-school activities, leadership roles and even volunteer positions. A positive attitude, teachable spirit and commitment to a job well done are often all you need to get started in entry-level hospitality jobs.

Job searches during a recession: using your cover letter and resume to advantage

When the economy is in a recession and hospitality jobs seem scarce, the job search may feel even more daunting than it normally is. But there’s no reason to give up hope. With a bit of extra effort, you can still find a great hospitality job.

Here are a few tips:

  1. Work your network: Another server may know of a restaurant that’s hiring. Maybe a sister salon needs a new front desk clerk. Don’t be afraid to reach out to your contacts to see if anyone has a lead. That person might even be willing to put in a good word for you.
  2. Do extra research: A recession means the competition for new openings will be fiercer than normal. To combat this, make sure to do extra research about the company and its mission. Your cover letter will need to show exceptional attention to detail so don’t forget to include the hiring manager’s name.
  3. Target the most likely possibilities: Having a strategy can help save you time and effort. Concentrate your efforts on the jobs best suited for your experience and skills. Put yourself in the employer’s shoes: “If I were reading this application, would I give the candidate a job interview?”
  4. Take a step down: Sometimes a lateral or even lower position can be the secret to getting a job in a tough economy. This is especially relevant if you’d like to change focus areas or learn new skills. Make sure to explain to the recruiter why you’d be dedicated to this position, instead of coming across as desperate for any job.

MOST important of all, be willing to branch out and adapt! In times of crisis, employers value employees who are willing to change with the business. Can you learn a software system that manages takeout orders? Can you help with deliveries? Can you do some administrative duties from home? 

The list of examples is potentially endless, use the ones appropriate to the employer. If you can fill multiple roles or adapt to new ones, you’re the perfect employee for a tough economic situation. Offer some additional diverse skills and experiences, even outside of hospitality. Outline your ability to learn both in your resume and cover letter if you want to increase your chances of getting hired.

Common mistakes to avoid in your hospitality cover letter

Let’s take a look at some of the pitfalls candidates in the hospitality industry often run into.

  1. Generic cover letters: Submitting the same general cover letter to each hospitality position may seem like the easiest option, but it likely won’t land you a job. You need to show a recruiter why you’re invested in their company and why you have the right skills for their position.
  2. Poor formatting: Don’t let sloppy formatting take away from your professional writing. Use templates or online tools to make sure you have the right balance of white space to text, with font and color choices that are appropriate for the company’s tone.
  3. Spelling and grammar mistakes: Too many typos and grammatical errors can make your entire letter unreadable. Make sure to use a spell checker and have a friend proofread your cover letter before you submit it.
  4. Failure to highlight customer service skills: At the end of the day, managers are looking for candidates who understand their business and have the skills to succeed. Make sure to highlight the most relevant experiences that show how you can use your hospitality skill set to make a difference.

Key takeaways for a hospitality cover letter

  1. A cover letter is an essential part of a great application. Don’t skip this step unless a job posting specifically asks you NOT to submit one.
  2. Tailoring your cover letter with the skills and experiences most relevant to each individual hospitality position is one of the most important things you can do to increase your chances of landing a job.
  3. Follow the tried-and-true cover letter structure we recommend to keep your document organized and professional.
  4. If you don’t have much hospitality experience, use your cover letter to highlight important soft skills like teachability, reliability and a positive attitude.
  5. Formatting is an essential part of a professional cover letter. Resume.io’s collection of cover letter templates and cover letter builder can help you create a stylish document in just a few clicks.

With resume.io, you can create a perfect cover letter in no time at all. Turn your cover letter into a powerful tool that increases your chances of getting hired!

 

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Stand out and get hired faster with our collection of free cover letter templates expertly-designed to land you the perfect position.
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