Highlighting your passion for coffee and people is essential when applying for a job with Costa, but that’s just the start of what they’re looking for.
Your Costa cover letter should also reflect your positive outlook, strong communication skills, hard-working attitude, and drive to go the extra mile for every customer.
Elevate your chances of success by using our guide to craft a tailored cover letter for Costa Coffee that highlights the personality, passion, and purpose you’ll bring to the team.
Costa full text-only cover letter example
Dear Hiring Manager,
I am writing to express my interest in the Barista position currently advertised at your Leeds High Street location. With my customer service experience, friendly demeanour, and passion for coffee, I believe I would be an excellent addition to your Costa team.
During my time as an Office Administrator at Yorkshire Building Society, I developed strong customer service skills through daily interactions with clients and colleagues. I pride myself on creating a welcoming environment and building rapport with customers—skills that directly translate to the barista role. I am accustomed to working in fast-paced environments where attention to detail and the ability to multitask are essential.
What attracts me to Costa Coffee is not only your reputation for exceptional coffee but also your commitment to customer experience and community engagement. I regularly visit your Leeds High Street location and have always been impressed by the friendly atmosphere and high standards maintained by your team. I would be proud to represent a brand that emphasises quality and sustainability in all aspects of its business.
I am available to work flexible hours, including weekends and evenings, and can start immediately. I am excited about the opportunity to develop my barista skills through Costa's renowned training programme and contribute to your store's continued success.
Thank you for considering my application. I would welcome the opportunity to discuss my suitability for this role in an interview, where I can further demonstrate my enthusiasm for joining the Costa Coffee team.
Yours sincerely,
Will Benson
Sections of a Costa cover letter
Similar to blending the perfect cup of coffee, your Costa cover letter needs to have the right mix of ingredients in order to leave a lasting impression.
Here are the key elements for a cover letter format:
- Cover letter header. Select a clean and professional cover letter header that includes your name, contact details, and main job title.
- Greeting. If the job advert includes the name of the hiring manager, then use this in your greeting to add a personal touch. If not, it’s perfectly acceptable to use “Dear Hiring Manager” or “Dear Costa Coffee Recruitment Team.”
- Introduction. Start your cover letter for Costa Coffee with a brief, engaging introduction that highlights who you are and why you’re excited to apply for the role.
- Body. Spotlight your top-level skills, experience, and achievements. Check the job description so that you can align your experience with the job requirements.
- Conclusion. Wrap up your Costa Coffee cover letter on a confident note and reiterate your strong interest in the role. Don’t forget a call to action.
- Signature. Sign off with a professional goodbye, including your name.
Aim for a one-page cover letter for Costa Coffee. Keep your letter short and focused—it should highlight your key strengths, show your interest in the role, and lead the recruiter straight to your CV.
Looking to win over the hiring manager? View our library of 100+ compelling cover letter examples, including Costa-related cover letters:
For more general writing advice, check out our article on how to write a cover letter.
Once you’ve created your header and greeted the hiring manager, you’re now ready to capture their attention with your introduction.
Introduction of a Costa cover letter
Your introduction needs to intrigue the reader. Create some buzz at the start of your cover letter by showcasing your unique value and how this connects to the employer.
Highlight your strong interest in the role and how you can contribute to deliver added value for Costa. Here you can weave in your stellar customer service skills, ability to exceed performance-related goals, and confidence in being an asset to the team.
Dear Hiring Manager,
I am writing to express my interest in the Barista position currently advertised at your Leeds High Street location. With my customer service experience, friendly demeanour, and passion for coffee, I believe I would be an excellent addition to your Costa team.
Dear Sir/Madam,
I’m writing to apply for the barista role at Costa. I saw your job advert online and believe I would be a good fit for the role.
Any specific or quantifiable information will boost your credibility. For example, if you’ve significantly improved customer satisfaction in your current role by “securing over 95% in positive customer feedback,” then make sure that you highlight this prominently in your introduction.
Successful cover letters adopt a “human” approach, so make sure that some personality shines through in your introduction and beyond. That way, if a recruiter is deciding whether to interview you or another candidate, your compelling Costa cover letter could swing the decision your way.
Costa cover letter body
Next is the body (main section) of your Costa Coffee cover letter, where you can follow a clear template:
- HIghlight your skills and experience.
- Demonstrate how you're a perfect fit for Costa culture.
- Wrap up with a compelling conclusion.
- End with a call to action that encourages the hiring manager to get in touch.
First body paragraph
Perk up some interest by calling attention to the key skills and experiences that make you the perfect fit for the Costa role. Although you want to keep your letter relatively short (300 to 400 words), this is the section where you can expand on key points.
Here’s how you can present your qualifications:
- Focus on your accomplishments. Share details of your most important achievements relevant to the role, such as winning employee awards for strong performance.
- Highlight your relevant skills. Bring to life your experiences working with the public by sharing stories that highlight your stellar communication skills.
- Emphasise your product knowledge. An ability to absorb product knowledge and convey this in a clear and engaging way is a key driver to customer success. Highlight this skill in action via your Costa cover letter.
- Flexibility and multitasking. Recall times when you juggled multiple tasks in a fast-paced work environment or worked flexibly to cover extra shifts.
- Supervisory roles. Mention any leadership experience, such as deputising for an absent team leader or providing training to new recruits.
Convey your passion for coffee
To stand out in your cover letter for Costa Coffee jobs, go beyond saying that you love coffee. Share a specific moment that deepened your knowledge and interest in coffee culture, like a tasting session that sparked your curiosity. Genuine, detailed experiences show your passion in a real way.
Second body paragraph
Making a compelling case for why you’re the right person for the advertised role is critical. One of the best ways to do this is to explain how your values and experiences connect with the employer via your cover letter for Costa Coffee.
What compelled you to apply for the role? Why would you like to work for Costa? Your answers to these questions, along with some background research on the company, will help you convey your enthusiasm for the job and culture fit for the team.
As the UK’s largest coffee shop brand, Costa is well known for its handcrafted drinks, strong team culture, and commitment to customer satisfaction.
Some other key points about Costa include:
- Costa’s presence in the UK and Ireland is firmly established, with almost 2,800 global locations and recognition as the Nation’s Favourite coffee shop for the past 12 years.
- Committed to employee well-being, Costa invested £15 million in pay increases in 2024 and deployed a buy-one-get-one-free share incentive plan for staff members.
- Focused on sustainability, Costa has goals to achieve net-zero carbon emissions by 2040, switch to 100% sustainable packaging, and reduce food waste by 50%.
Referencing these specifics in your Costa cover letter will help you build a connection with the hiring manager. Whatever it is that draws you to Costa, be sure to share it—showing that you’ve done your research and genuinely want to be part of what they stand for.
During my time as an Office Administrator at Yorkshire Building Society, I developed strong customer service skills through daily interactions with clients and colleagues. I pride myself on creating a welcoming environment and building rapport with customers—skills that directly translate to the barista role. I am accustomed to working in fast-paced environments where attention to detail and the ability to multitask are essential.
What attracts me to Costa Coffee is not only your reputation for exceptional coffee but also your commitment to customer experience and community engagement. I regularly visit your Leeds High Street location and have always been impressed by the friendly atmosphere and high standards maintained by your team. I would be proud to represent a brand that emphasises quality and sustainability in all aspects of its business.
I am available to work flexible hours, including weekends and evenings, and can start immediately. I am excited about the opportunity to develop my barista skills through Costa's renowned training programme and contribute to your store's continued success.
Call to action & conclusion
Wrap up your Costa cover letter with a strong conclusion that reinforces your strong interest in the role and compels the hiring manager to review your CV.
Be careful with the language you use in the sign-off, as the last thing you want is to sound presumptuous. Replace phrases such as “I look forward to attending an interview” with “I look forward to having the opportunity to meet with you and learn more about the role.”
Express your gratitude for the employer’s time and consideration in reviewing your application. This shows that you respect their time and may improve your chances of getting an interview.
Thank you for considering my application. I would welcome the opportunity to discuss my suitability for this role in an interview, where I can further demonstrate my enthusiasm for joining the Costa Coffee team.
Yours sincerely,
Will Benson
End this section with a professional and polite closing of “Sincerely,” followed by your full name.
Key takeaways
A well-crafted Costa cover letter sends a strong message that you have the ideal blend of skills and experience to excel in a role with Costa Coffee.
In every part, from the introduction to the conclusion, showcase your unique strengths and passion for joining the team. Use the job description as your guide for what to include and personalise your letter by mentioning your strong connection to the Costa brand.
Try our cover letter builder for an easy way to assemble a polished, professional Costa Coffee cover letter, boosting your job application and interview prospects!
