A versatile office professional with 8+ years of experience across administrative, clerical, and support functions. Proficient in handling diverse office tasks including reception, data entry, document management, and customer service. Adept at using various office software and systems to improve efficiency. Known for reliability, strong organisation skills, and ability to prioritise effectively in busy environments. Seeking an office generalist role where adaptability and broad administrative expertise can contribute to team success.
03/2020 - present, Office Administrator, Yorkshire Building Society, Leeds
Manage reception area and handle incoming calls, directing enquiries to appropriate departments
Process customer applications and maintain accurate records in company database
Coordinate meeting schedules and prepare conference rooms for internal and external meetings
Organize and maintain digital and physical filing systems for department documents
Handle office supply inventory, placing orders and managing relationships with suppliers
01/2017 - 02/2020, Administrative Assistant, Leeds City Council, Leeds
Provided administrative support to the Housing Department team of 12 staff members
Managed departmental calendar and scheduled appointments for senior officers
Processed public enquiries via telephone, email, and in-person
Maintained confidential resident records and updated case management systems
Prepared agenda and took minutes for weekly team meetings
09/2015 - 12/2016, Receptionist/Office Clerk, Avanta Serviced Offices, Leeds
Served as the first point of contact for visitors to a busy office building housing multiple businesses
Managed meeting room bookings and organised catering for client meetings
Operated multi-line telephone system, routing calls to appropriate tenants
Handled incoming and outgoing mail for multiple office tenants
09/2012 - 06/2015, BA (Hons) Business Administration, Leeds Beckett University, Leeds
2:2
09/2010 - 06/2012, A Levels, Leeds City College, Leeds
Business Studies (C), English Language (C), Psychology (D)
- Ability to Work Under Pressure
- Microsoft Excel
- Ability to Multitask
- Effective Time Management
- Microsoft Office
While most CV writing advice recommends tailoring your CV to each job you apply for, creating a completely new CV every time isn’t always practical—especially if you’re applying for similar roles across the same industry. That’s where a general CV template can be incredibly useful.
General CVs can serve as a master version of your CV, allowing you to quickly draw out your most relevant skills and experience for each specific job opening. Furthermore, if you’re new to the job market, using a general CV format can allow you to showcase transferable skills and experience.
Your general CV needs to capture the highlights of your career to date. In this step-by-step guide, we’ll show you how to craft a generic CV that condenses all of your experience into a couple of pages.
Guide for a general CV example
Boost your chances of getting hired with resume.io. Our guides and CV examples cover over 200 professions, and our CV builder makes it easier than ever to create a compelling CV.
This CV guide and corresponding general CV example will cover the following:
- How to write a general CV
- Choosing the right CV format for a generic CV
- How to add your contact information
- Using a CV summary
- Adding your work experience
- Listing education and relevant experience
- Picking the right CV design and layout
How to write a general CV
The very first step in writing your general CV is understanding which sections you need to include.
Your CV should contain the following elements:
- The CV header
- The CV summary (aka profile or personal statement)
- The employment history section
- The CV skills section
- The education section
We can’t emphasise enough how important it is to ensure that your CV has a clear and organised structure, especially since your general CV is not tailored to any one position.
Here are some strategies to help your generic CV stand out:
- Focus on achievements rather than simply listing duties. It’s easy to state what your role involved, but what did you actually achieve? Think about the impact you’ve made and the value you’ve added to your previous employers.
- Make your accomplishments measurable. Tangible results boost your credibility. Shine a light on any administrative processes you’ve improved, any leadership responsibilities, or any awards you’ve received for strong performance.
- Get past the ATS. Using the right keywords wherever possible in your CV will improve its chances of being read by a human if parsed through an applicant tracking system (ATS).
Optimise your CV for any ATS
While you may not yet have a specific job description to tailor your CV for, there are still some key buzzwords that are generally good to include to increase your chances of getting past an applicant tracking system (ATS) and capturing a hiring manager’s attention.
Of course, you’ll then want to revise each version of your CV once you have a job posting with more role-specific keywords that you can incorporate. But these are some good generic CV keywords to get you started:
- Data analysis
- Project management
- Technical skills (e.g., MS Office Suite, Adobe Photoshop)
- Communication skills
- Emotional intelligence
- Adaptability
Choosing the right format for a general CV
One great benefit of a general CV is the flexibility it offers when selecting a layout or format.
The most common reverse chronological format emphasises work experience and is often what prospective employers prefer. It’s generally the most straightforward way to review your relevant job history.
However, for those whose work history does not follow a linear pattern—such as freelancers, independent contractors, or consultants—a functional (skills-based) format may be more suitable, where relevant qualifications are presented in relation to transferable skills. The hybrid CV layout is another option that evenly balances these chronological and functional elements.
If you’re not sure where to begin, we’ve got you covered. Take a look at the wide selection of CV templates in our CV builder and choose one that suits you. We also have plenty of CV examples using each format as well.
When it comes to the look of your CV, you should always opt for a simple layout. The aim is to make sure that the hiring manager can quickly and easily find the information they need.
Include your contact information
You need to make sure that the hiring manager can easily reach you. Your header sits at the top of your CV and contains your basic contact details so that they can do just that.
Here’s what you’ll need to include when you get started:
- Full name and title. Add your first and last name, plus a job title that’s most generally applicable.
- Location. You don’t need to list your full address. It’s enough to simply include your town or city, along with your county or country.
- Professional email address. Be sure to use a clean, suitable email address. Avoid any nicknames or jazzy words here.
- Phone number. Include your mobile number, but make sure that your voicemail message is professional and appropriate in case an employer calls.
- LinkedIn. If your LinkedIn profile is current and relevant, it’s a good idea to add that link here.
You don’t need to include:
- Date of birth. Adding this detail could potentially lead to age discrimination.
- Personal details. You don’t need to include private details, such as whether you have children, your marital status, your NI number, or your passport number.
- Social media. Avoid adding links to your personal social media, such as Instagram or Facebook.
Emma Thomson
Admin Expert
146 Green Street, Liverpool, UK
01514792230 / 07984123456
Instagram URL
Make use of a CV summary
Although summaries are helpful in various situations, they’re especially valuable on general CVs. They give you a chance to highlight your background, showcase your motivation, and emphasise your key skills. It’s also a great spot to let your professional personality shine through. A well-written, engaging CV summary can help you stand out from other applicants.
Write a short, adaptable personal statement at the top of your CV. Summarise your experience, key strengths, and career goals in a way that’s relevant to a range of roles, while still sounding personal and authentic.
You can use action verbs in the simple past or present tense to grab the reader’s attention. Examples of impactful words include “delivered,” “managed,” “excelled,” “succeeded,” and “created.”
Don’t simply repeat information that can be found elsewhere on your CV. Instead, take the chance to demonstrate your unique value. For example, you could write, “Adept in multitasking and effectively prioritising tasks to streamline processes and achieve success.”
Need inspiration for your CV summary? Check out our related CVs:
You can find adaptable general CV example summaries below:
Motivated marketing graduate with practical experience in social media management, content creation, and market research. Skilled in using digital tools to support campaigns and analyze audience insights. Creative, detail oriented, and eager to contribute fresh ideas and energy to a growing marketing team.
A versatile office professional with 8+ years of experience across administrative, clerical, and support functions. Proficient in handling diverse office tasks including reception, data entry, document management, and customer service. Adept at using various office software and systems to improve efficiency. Known for reliability, strong organisation skills, and ability to prioritise effectively in busy environments. Seeking an office generalist role where adaptability and broad administrative expertise can contribute to team success.
Proven leader with 10 years of experience managing teams, streamlining operations, and delivering measurable results. Skilled in project coordination, team development, and strategic planning. Recognised for clear communication, practical problem solving, and a collaborative leadership approach. Ready to drive success in a goal-oriented environment.
Outline your general work experience
Start by outlining your prior roles and then add descriptive bullet points beneath each. Relevance must guide your decisions about what to include or omit from your CV’s employment history section. Be selective in reserving this space for your shiniest work experience highlights.
Find a way to showcase your past achievements in terms that resonate with your future employer. Everything listed here should give a sense of how you’ve applied your varied skills and expertise to ensure positive results.
Descriptive and dynamic action verbs are integral to your concisely precise language. Keep the focus on contributions, accomplishments, and outcomes, as opposed to job duties. Talk about what you did, not what you were responsible for.
Discuss tangible results that could be replicated in your next general role. Incorporate numbers to quantify the impact you achieved, such as cost savings or efficiency improvements.
For example, here’s what not to write for this section:
- "Significantly reduced reporting times…”
- “Coordinated meetings and events…”
- “Played a key role in a successful project…”
The above statements could apply to anyone. What makes you special? Instantly upgrade your bullet points by adding more details and colour, like the following:
- “Reduced reporting times by 30% by using customised MS Excel templates.”
- “Coordinated over 100 successful events and meetings.”
- “Automated repetitive office procedures via ERP software, leading to significant cost savings and improved efficiency.”
Take a look at the general employment history CV sample below:
Office Administrator at Yorkshire Building Society, Leeds
March 2020 - Present
- Manage reception area and handle incoming calls, directing enquiries to appropriate departments
- Process customer applications and maintain accurate records in company database
- Coordinate meeting schedules and prepare conference rooms for internal and external meetings
- Organize and maintain digital and physical filing systems for department documents
- Handle office supply inventory, placing orders and managing relationships with suppliers
Administrative Assistant at Leeds City Council, Leeds
January 2017 - February 2020
- Provided administrative support to the Housing Department team of 12 staff members
- Managed departmental calendar and scheduled appointments for senior officers
- Processed public enquiries via telephone, email, and in-person
- Maintained confidential resident records and updated case management systems
- Prepared agenda and took minutes for weekly team meetings
Receptionist/Office Clerk at Avanta Serviced Offices, Leeds
September 2015 - December 2016
- Served as the first point of contact for visitors to a busy office building housing multiple businesses
- Managed meeting room bookings and organised catering for client meetings
- Operated multi-line telephone system, routing calls to appropriate tenants
- Handled incoming and outgoing mail for multiple office tenants
How to write a general CV with no experience
If you lack direct experience, remember that everyone has to start somewhere. What you lack in employment history, you can make up for in skills and passion. In this case, we recommend using a skills-based CV layout instead of the traditional format.
Here are some of the ways you can catch the reader’s attention:
- Talk about your related skills. It’s likely that you at least have transferable skills from previous roles. For example, if you have ever worked in a customer-facing role, you will have gained many interpersonal skills that you can detail in your general CV.
- Include any voluntary work. Have you volunteered anywhere? If so, you can include that voluntary experience on your CV to make up for any employment gaps you may have.
- Software knowledge. Technical expertise is in high demand, so it’s helpful to mention if you have a decent grasp of any particular software, internet tools, or programming languages. Talk about times when you’ve used these programs in your work.
Include the relevant key skills for a general CV
Take the employer’s perspective when developing your CV skills list. Think beyond the obvious generic abilities that recruiters will rightfully take for granted in all job applicants. Imagine yourself already hired and consider the types of activities and functions you will be managing.
Remember that not everything you accomplish will be in isolation. That means that soft skills also have an influential place on your CV, alongside the hard skills that are essential to each specific role. Think about the strengths that will best suit each organisation.
Our CV builder provides a wide range of pre-selected skills to choose from, as well as the option to upload your own and add proficiency levels.
Here’s what the skills box looks like in our general CV template:
- Ability to Work Under Pressure
- Microsoft Excel
- Ability to Multitask
- Effective Time Management
- Microsoft Office
Listing your skills is one thing, but you also want to provide some context. If possible, you should hint at your key skills elsewhere throughout your general CV.
Here’s how you can do this:
- Showcase your communication skills by writing a clear and concise CV. This way, the hiring manager will instantly know that you have what it takes.
- Talk about the software you’ve used for various tasks. For example, you might detail how you’ve used MS Excel to speed up administrative processes.
- Hint at your leadership skills by talking about how you’ve led projects, trained new recruits, or mentored junior team members.
Looking for some more skills to include? The job advert is a great place to find additional skills to include on your CV that are specific to the job posting.
Detail your education & certifications
General CVs can have widely different education and training information. In any case, the education section of your CV should be straightforward. List your most relevant and recent qualifications in reverse chronological order, from highest to lowest level.
Here are some of the things you might include:
- High school education. Only include your high school in the absence of postsecondary graduation.
- Degrees. For example, you might have earned a business degree, or graduated in an industry-specific field such as healthcare, education, finance, or IT.
- Software training. Don’t overlook diploma programs, internships, and on-the-job training you’ve completed, along with any workshops or online courses. Examples include a Microsoft Office Specialist (MOS) or other Microsoft Credentials course.
- Professional development courses. These show your commitment to continued learning and networking.
BA (Hons) Business Administration, Leeds Beckett University, Leeds
September 2012 - June 2015
- 2:2
A Levels, Leeds City College, Leeds
September 2010 - June 2012
- Business Studies (C), English Language (C), Psychology (D)
Pick the right CV layout and design for a general CV
An orderly layout and eye-pleasing design will start working in your favour before recruiters even dive into your CV content. A clean, polished, and clutter-free page automatically looks inviting to read, and sends a reassuring message about your skills and experience.
If you have text-dense blocks, go leaner by amplifying white space on the page. Stick to the default one-inch margins, and ensure that line and paragraph spacing is adequate.
Be sure that your choice of fonts, text formatting, and graphic touches enhance readability. The goal is to attract attention, not distract. Take a look at our CV examples for more inspiration.
Leave the CV layout and design hassles up to the resume.io experts, by using our online builder tool with field-tested CV templates. There’s no easier or faster way to achieve professional job-winning results.
Key takeaways for building a general CV
An exceptional general CV, that reflects the breadth and depth of your expertise and experience, can give you a competitive edge as a job candidate. Strategically target a new version of your general CV template to each job application and align it with the employer’s specific needs and expectations.
Aim to make a direct, immediate connection with recruiters in your CV summary, reinforced in your work history section and skills list.
Want to stand out from the crowd? Consider using a pre-made CV template to produce a high-quality, reader-friendly document that visually sets you apart from other applicants.
The first step is to check out our online CV builder and create an interview-winning CV now.