04/2020 - present, Store Manager, John Lewis & Partners, Leeds
- Manage flagship store operations with annual turnover of £8.2M and team of 35 full-time and part-time staff
- Exceeded annual sales targets by 18% in 2023 and 15% in 2022, achieving highest performance in Yorkshire region
- Implemented new visual merchandising strategies that increased average transaction value by 22%
- Reduced staff turnover by 30% through enhanced training programmes and colleague engagement initiatives
- Managed department budgets totalling £2.1M, consistently delivering within 2% of allocated spend
- Led store through successful Christmas trading periods, achieving record-breaking sales in 2022 and 2023
- Maintained 98% customer satisfaction scores through mystery shopper assessments
- Championed sustainability initiatives, reducing store waste by 25% and achieving Green Retail certification
09/2017 - 03/2020, Assistant Store Manager, Currys PC World, Bradford
- Supported store management for high-volume electronics retailer with £4.5M annual turnover
- Managed team of 28 sales advisors across technology, computing, and home appliances departments
- Achieved 142% of extended warranty sales targets through effective staff training and customer engagement Implemented new stock management system that reduced inventory discrepancies by 35% Coordinated seasonal campaigns and product launches, including successful Black Friday operations
- Reduced customer complaints by 40% through improved product knowledge training and service recovery procedures
- Managed store security protocols and worked with loss prevention team to reduce shrinkage by 18%
- Covered Store Manager duties during absence, maintaining operational standards and team performance
01/2015 - 08/2017, Department Supervisor, Next Retail Ltd, Harrogate
- Supervised womenswear department with team of 12 sales associates in busy high-street location
- Consistently exceeded department sales targets by average of 15% through effective team motivation and product knowledge
- Managed visual merchandising for 2,500 sq ft sales floor, implementing seasonal displays and promotional layouts
- Conducted staff training sessions on customer service, product knowledge, and sales techniques Handled customer complaints and returns, maintaining high standards of service recovery
- Assisted with recruitment and onboarding of new team members, conducting interviews and initial training
- Managed department rotas and ensured adequate floor coverage during peak trading periods
- Achieved ‘Department of the Year’ recognition for North Yorkshire region in 2016
02/2012 - 02/2014, BTEC Higher National Diploma in Business | Merit, Leeds College of Business, Leeds
02/2010 - 02/2012, A-Levels: Business Studies (A), Mathematics (B), English Literature (B), Harrogate Grammar School, Harrogate
- Team Leadership & Staff Development
- Sales Target Achievement
- Visual Merchandising
- Inventory Management & Stock Control
- Customer Service Excellence
- Budget Management & P&L
- Staff Training & Development
- Health & Safety Compliance
- Loss Prevention
- Performance Management
- Store Operations
- Recruitment & Selection
Being a store manager means juggling everything from team leadership to hitting sales targets—all while keeping customers happy. If you've got the experience and drive, the right CV can open doors to your next big role.
Strong leadership, commercial awareness, and a knack for problem solving are must-haves. The best store manager CVs highlight these strengths clearly and confidently. Here's how to make yours stand out.
Guide for a store manager CV example
Improve your CV instantly with resume.io. Check out our range of guides and CV examples covering 200+ professions. We also have a CV builder you can use to instantly create a CV for store manager roles that’s worthy of a hiring manager’s attention.
This CV guide and corresponding store manager CV example will cover the following:
- How to write a store manager CV
- Choosing the right CV format for a store manager
- How to add your contact information
- Using a CV summary
- Adding your store manager experience
- Listing relevant skills and education
- Picking the right CV design and layout
- The store manager job market outlook and what salary you can expect
How to write a store manager CV
Ready to start writing your CV? First things first, you need to know what to include in it.
Here’s a quick rundown of what your store manager CV should feature:
- The CV header
- The CV summary (a.k.a. profile or personal statement)
- The employment history section
- The CV skills section
- The education section
As a savvy store manager, you need to stand out from the crowd. That means leading with your unique selling proposition (USP). What is it that makes you different from other candidates?
Once you’ve nailed that down, use the following tips to elevate your application:
- Don’t just list duties—talk about the impact you had. By focusing on results, you show the hiring manager what they can expect from you. This approach is smart as it allows them to instantly understand the value that you bring.
- Tailor each CV to the specific store manager role. Align your summary, skills, and achievements with the job description to show your suitability for the job opening.
- Make the design user-friendly. You need to make sure that your CV is clean and easy to read.
- Optimise your CV for relevant keywords. Since many employers now use CV scanning software to filter incoming CVs, including keywords tailored to the job advert can help you to get ahead.
Optimise for the ATS
Today, many employers rely on applicant tracking systems (ATS) to screen CVs. These tools scan for keywords that match the job description. To improve your chances, make sure that your CV includes relevant terms from the advert.
For example, a store manager job posting may include the following requirements:
- “Store manager”
- “5 years experience in retail operations”
- “Inventory management”
- “Motivational leadership”
Your CV profile summary could integrate these keywords to read:
“Customer-centric store manager with 5+ years of experience in retail operations. Skilled in leveraging strong inventory management to ensure smooth operations. Recognised for providing motivational leadership to sales and service teams.”
Choosing the right CV format for a store manager
Similar to a well-organised store, your store manager CV format needs to be easy for the hiring manager to navigate.
For this reason, we recommend the reverse chronological format, in which your work history section begins with your most recent position and then works backwards. This CV format is a style recruiters are most comfortable with. It also makes applying online easier for applicant tracking systems (ATS) to scan and organise your CV data.
Another option is the skills-based CV which shifts focus from your work history to your transferable skills. This format works well if you're a recent graduate or new to the retail industry.
Take a look at the many CV templates we have in our CV builder and choose the one that suits you. You can also take a look at our wide range of CV examples using different formats.
When it comes to the look of your store manager CV, you should always go with a simple layout. Above all else, you need to make sure that your application is easy to read.
Include your contact information
Your store manager CV header should include all of your basic contact details so that the recruiter can easily get in touch with you. The aim of the game is to make sure that this information is easy to read.
Let’s take a look at what you need to include in this section:
- Full name and title. List your first and last name, plus the job title “Store Manager.”
- Location. Only include your general location—you no longer need to include your whole address, as this is considered outdated.
- Professional email address. Use a professional email address, such as one that includes your first and last name.
- Phone number. List a convenient phone number and make sure that the answer phone message is suitable for work.
- LinkedIn. Include your LinkedIn profile. Make sure that it is up to date and active. It should 100% match your CV.
You don’t need to include:
- Date of birth. Don’t add your date of birth, as this can lead to age discrimination.
- Personal details. Omit information like your marital status, NI number, nationality, etc.
Sam Fisher
Store Manager
London, UK
sam.fisher@email.com
07974 365 123
Sam Fisher
Manager
56 Canterbury Grove, London, UK
sambo2000@email.com
0203842783
Make use of a CV summary
Your leadership style, customer focus, and commercial acumen are central to your success as a store manager. One of the best places to highlight these qualities is in the CV summary (or personal profile) at the top of your store manager CV.
This short section can play a big part in helping employers decide whether you're the right fit for their team. The goal is to hook the reader so that they are compelled to read on and learn more about who you are and what you’ll bring to the role.
Start by briefly outlining your background and experience, then shift the focus to what you offer the business. What do you believe are the most important parts of a store manager’s role? How does your past experience demonstrate your ability to deliver results? And why are you interested in this specific opportunity?
Mirror your tone with the company’s brand and values. It’s fine to show confidence, but keep it grounded. Use strong action verbs to show your contribution to past roles—words like “spearheaded,” “boosted,” or “delivered” help illustrate your impact.
Try to avoid repeating details that are already in other parts of your CV. Instead, use this space to provide fresh insight—perhaps something that captures your leadership style or a particular achievement. For example: “Energetic retail store manager with proven success increasing retail sales by 22% and customer satisfaction by 18% through effective team leadership, strong operational focus, and a deep understanding of customer needs.”
Need inspiration for your store manager CV summary? Check out our related CV templates: manager CV example, retail manager CV example, and sales manager CV example.
You can find adaptable store manager CV example summaries below:
Motivated retail professional with 2 years of experience at New Look supporting stock control, visual merchandising, and customer service. Strengthened leadership skills via completion of a Level 3 Diploma in Retail Management. Keen to step into an assistant manager role and bring energy, reliability, and product knowledge to a fashion-focused retail team.
Customer-centric manager with over 5 years of experience running an independent bookstore and building strong community ties. Efficiently managed inventory, hosted local events, and led the 8-member team. Boosted in-store sales by 22% YoY by increasing footfall through curated promotions and a successful loyalty scheme.
Experienced store manager covering the South East of England, overseeing a portfolio of over 25 high-volume Premier Stores and annual revenue equating to £30 million. Proven ability to drive operational excellence, reduce shrinkage, and consistently exceed sales targets across multi-site locations. Recognised for inspiring high-performing teams, optimising processes, and delivering strong like-for-like growth in competitive markets.
Outline your store manager work experience: inventory your achievements
Your work experience section is one of the most important parts of your store manager CV—and often the first place employers look to see if you’ve got the practical experience to manage a store effectively.
Use a reverse chronological format, starting with your most recent role and working backwards. For each position, include up to six bullet points that highlight your most relevant responsibilities and achievements. Focus on duties that match the job description to show that you meet the employer’s needs.
It’s important to highlight the results of your work, not just list your tasks. Avoid vague statements like:
- “Responsible for running the store…”
- “Handled staff rotas…”
- “Oversaw stock management…”
These don’t show the value you added. Instead, include measurable outcomes to make your impact clear:
- “Managed day-to-day store operations, increasing weekly sales by 18% over six months.”
- “Optimised staff rotas, reducing overtime costs by 25% without affecting service levels.”
- “Implemented new stock control system, cutting stock loss by £12,000 annually.”
Take a look at the store manager CV employment history sample below:
John Lewis & Partners, Leeds
Store Manager
April 2020 — Present
• Manage flagship store operations with annual turnover of £8.2M and team of 35 full-time and part-time staff
• Exceeded annual sales targets by 18% in 2023 and 15% in 2022, achieving highest performance in Yorkshire region
• Implemented new visual merchandising strategies that increased average transaction value by 22%
• Reduced staff turnover by 30% through enhanced training programmes and colleague engagement initiatives
• Managed department budgets totalling £2.1M, consistently delivering within 2% of allocated spend
• Led store through successful Christmas trading periods, achieving record-breaking sales in 2022 and 2023
• Maintained 98% customer satisfaction scores through mystery shopper assessments
• Championed sustainability initiatives, reducing store waste by 25% and achieving Green Retail certification
Currys PC World, Bradford
Assistant Store Manager
September 2017 — March 2020
• Supported store management for high-volume electronics retailer with £4.5M annual turnover
• Managed team of 28 sales advisors across technology, computing, and home appliances departments
• Achieved 142% of extended warranty sales targets through effective staff training and customer engagement
Implemented new stock management system that reduced inventory discrepancies by 35% Coordinated seasonal
campaigns and product launches, including successful Black Friday operations
• Reduced customer complaints by 40% through improved product knowledge training and service recovery procedures
• Managed store security protocols and worked with loss prevention team to reduce shrinkage by 18%
• Covered Store Manager duties during absence, maintaining operational standards and team performance
Next Retail Ltd, Harrogate
Department Supervisor
2015 — August 2017
• Supervised womenswear department with team of 12 sales associates in busy high-street location
• Consistently exceeded department sales targets by average of 15% through effective team motivation and product
knowledge
• Managed visual merchandising for 2,500 sq ft sales floor, implementing seasonal displays and promotional layouts
• Conducted staff training sessions on customer service, product knowledge, and sales techniques Handled customer
complaints and returns, maintaining high standards of service recovery
• Assisted with recruitment and onboarding of new team members, conducting interviews and initial training
• Managed department rotas and ensured adequate floor coverage during peak trading periods
• Achieved ‘Department of the Year’ recognition for North Yorkshire region in 2016
How to write a store manager CV with no experience
If you are new to store management, don’t panic. You can write a career change CV that ticks all of the boxes. Here are some of the things you may want to focus on:
- Highlight any transferable skills you’ve picked up elsewhere. For example, you may focus on your communication or leadership skills.
- Include your knowledge of the sector throughout. Make it clear that you understand the market, and detail how you stay up to date on current trends.
- Be honest about the expertise and passion that you bring to the table. Show the hiring manager that you’re worth their time and energy.
If you lack direct experience for your CV, it might feel intimidating to even apply. Just keep in mind that everyone has to start somewhere!
Include the relevant key skills that make you a great store manager
The skills section of your store manager CV offers a quick way for employers to assess whether you’re the right fit for the role. It should reflect the experience you’ve gained over time and the strengths that help you lead a successful retail team.
Aim to include a mix of hard and soft skills. Hard skills are practical and job-specific—like budget management, stock control, rota planning, or EPOS and reporting systems. Soft skills are your personal strengths, such as leadership, adaptability, communication, delegation, and the ability to handle pressure.
This balance is important. Employers are looking for someone who not only understands the operational side of store management, but also how to bring out the best in people, solve problems, and maintain high customer service standards.
To make this section as effective as possible, review the job advert and include keywords that match its specific requirements. Tailoring your skills list in this way helps your CV stand out—especially if it’s being scanned by applicant tracking software (ATS).
Our CV builder also offers a selection of in-demand skills that you can pick from. You can set proficiency levels for each competency that you include.
Here’s what the skills box looks like in our store manager CV template:
• Team Leadership & Staff Development
• Sales Target Achievement
• Visual Merchandising
• Inventory Management & Stock Control
• Customer Service Excellence
• Budget Management & P&L
• Staff Training & Development
• Health & Safety Compliance
• Loss Prevention
• Performance Management
• Store Operations
• Recruitment & Selection
It’s not simply about listing your skills in this section. You should also include them elsewhere in your store manager CV, like in these examples:
- Demonstrate your ability to use retail systems and sales reports to manage inventory levels, track store performance, and make data-led decisions.
- Highlight your organisation skills by explaining how you oversee promotional setups and manage seasonal transitions within critical deadlines.
- Speak to your leadership skills by describing how you’ve coached and motivated staff to exceed sales targets and boost customer satisfaction.
When in doubt, you can always refer back to the original job posting to see which skills the hiring manager and/or employer expects you to have under your belt.
Detail your education & relevant retail certifications
Your education section tells the hiring manager what formal qualifications you have. While there are no strict academic requirements for becoming a store manager, including your most relevant qualifications can help demonstrate your commitment and capability.
Here are some of the things you may include:
- Degrees. Begin with your most recent degree, and then list any earlier degrees or relevant qualifications in reverse chronological order. These credentials show determination and a desire to improve.
- Professional certifications. If you've completed any recognised retail or management certifications—such as the Certificate in Retail Management (CMLS) or the CMI Level 5 in Management and Leadership—include them here to demonstrate your industry expertise.
- Training courses. Additional training demonstrates your focus on personal improvement and your career. For example, if you’ve taken any customer service, inventory management, or leadership training, now is the time to share it.
- Additional awards. Have you received recognition for your work? List any accolades or awards in this section or create a separate area to highlight these achievements.
BTEC Higher National Diploma in Business | Merit
Leeds College of Business, Leeds
A-Levels: Business Studies (A), Mathematics (B), English Literature (B)
Harrogate Grammar School, Harrogate
Pick the right layout & design for a store manager CV
The layout of your CV is your first impression—much like a store window that draws people in. A tidy, well-structured design shows that you’re professional, organised, and serious about the role.
Your style should reflect the brand you’re applying to. A sleek, professional layout works well for formal retailers, while modern companies might welcome a bit of personality. Just avoid anything too bold or cluttered. The goal is to stand out, but not distract from your experience.
Keep things clean and readable. Use a font between 10–12 points, with enough spacing to let the content breathe. Avoid busy colours or complex formatting. Think of your CV like a strong product display: neat, well thought out, and compelling enough to make someone take a closer look.
Using a professionally-designed CV template such as those in our builder tool with a spell check function will get your store manager CV polished up in no time.
Store manager job market & outlook
The outlook for store manager positions in the UK remains solid, with physical retailers continuing to need experienced leadership on-site. Despite the continued growth of online shopping, bricks-and-mortar stores depend on skilled managers to ensure smooth operations.
According to a recent Retail Times article, 88% of UK consumers visited a physical retail store in late 2024, reaffirming the high street’s resilience. These findings underscore the fact that in-person stores still play a key role—and that strong store-level leadership is essential.
In short, while e-commerce continues to expand, physical retail remains a cornerstone of UK consumer behaviour. Ambitious retailers are investing in omnichannel strategies—like click-and-collect and enhanced in-store experiences—which demand the expertise of experienced store managers to integrate online and offline operations effectively.
How much does a store manager earn?
According to Payscale, the median income for a store manager in the UK is £26,801 per year. Entry-level salary may start around £22,000 per year, while high-end earners can expect an average of £30,322 per year in total compensation.
Key takeaways for building a store manager CV
Store managers play a vital role in keeping retail operations running smoothly—especially as businesses juggle in-store service with digital growth. Whether you're in fashion, food, or homeware, your ability to lead teams, drive results, and stay calm under pressure is what sets you apart.
Use your store manager CV to tell that story. Show not only what you've done, but how you’ve made a real difference on the shop floor. Get started now with our online CV builder and craft a winning application in no time.






































