Whether you're an experienced doorman or looking for your first chance to put on that signature cap, an excellent doorman resume is the first step to finding employment in this field.
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In this writing guide, along with the corresponding doorman resume example, we'll cover the highlights of what you need to know to prepare your own resume for this occupation, including:
- What does a doorman do?
- How to write a doorman resume
- The five components of a successful resume
- Best format for a doorman resume
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What does a doorman do?
A doorman works in a hotel or other type of business housed in a public building, greeting residents or visitors and assisting them with entry and other support. Doormen hold the door, assist with luggage or packages, and ensure that residents and visitors reach their destination in the building easily. Doormen monitor entryway areas near the doorway of buildings to ensure safety and proper security. They utilize excellent surveillance skills and good judgment to protect the security and privacy of people inside.
They use their knowledge of safety procedures, in additional to excellent communication skills, to provide optimal assistance and support to residents and visitors. Doormen sometimes handle incoming and outgoing mail, and record accurate logs of activity and events that take place during their shift. They also take notes and relay messages for people in the building.
How to write a doorman resume
A doorman resume should be one page only and should contain these five components:
A doorman resume should clearly demonstrate a candidate’s ability to provide excellent support and assistance in the entry area of a building. Your resume should showcase valuable skills such as strong support, communication, surveillance and organizational skills, as well as a polite and positive attitude. A winning doorman resume should highlight the candidate’s reliability, work ethic and ability to remain calm in stressful situations. Your resume should call attention to your ability to act positive and professional at all times. Your resume should also highlight your ability to stand for long periods of time and assist with heavy items or packages. It should affirm your knowledge of building protocol and safety and security guidelines.
For even more writing and formatting tips, check out our related hospitality and catering resume examples, including our hotel front desk employee resume sample, concierge resume example and hotel management resume sample.
Best format for a doorman resume
The reverse chronological resume format is by far the most common, listing your current or last job first and your first job last. Most people's career paths tend to lead them from entry-level to higher-level jobs, so it makes sense to put the more impressive jobs first. The reverse chronological approach should be your default if you have a consistent employment history.
The functional resume format is another approach that groups past employment under job type rather than by year. This can be a good option for freelancers and contractors who do not have a long history of holding steady jobs for another company.
Resume summary example
The profile, also known as a summary, is a section under the header in which you sketch a professional "self-portrait" in your own words. Speaking of doors, this is your "elevator pitch," in which you lay out in just a few quick sentences the experience, training and passion that makes you ideal for this job.
Highlight your biggest accomplishments and best attributes here. Lead with your strengths, conveying both competence and confidence, and build a case that the hiring manager must take you seriously as a candidate for the job. See our resume sample below.
Highly skilled, experienced and reliable doorman. Adept at providing excellent customer service and knowledgeable about entry screening protocols and safety guidelines. Committed to providing the highest level of support and security.
Employment history sample
In this section, list all jobs held in the past 10 years that are relevant to the job you're seeking. List the employer's name and city, plus the years you worked there. If you have years of experience as a doorman (or doorwoman), you have a huge leg up. But even if you're seeking your first job in this field, work experience in customer-facing fields will still add value to your job application. Under each employer, use bullet points to list your responsibilities and achievements at each job. Use powerful action verbs and mention job-specific accomplishments that prove you are an excellent candidate. Check out the employment history section from our resume example below.
Doorman at 1 New York Plaza, New York
January 2017 - September 2019
- Practiced outstanding customer skills when greeting and interacting with residents and visitors.
- Designed and implemented safety protocols.
- Utilized excellent surveillance skills to ensure security and safety.
- Respected the privacy and preferences of each resident and guest.
- Maintained excellent attendance records, and recorded accurate information during shifts.
Doorman at London Terrace, New York
December 2013 - December 2016
- Approached each shift with a gracious, attentive and courteous attitude.
- Greeted all residents and guests with a cordial attitude, and provided them with requested information.
- Assisted with incoming and outgoing packages and deliveries.
- Maintained a neat appearance and a professional attitude at all times.
CV skills example
An outstanding doorman CV will include a number of impressive skills that the employer is seeking in a candidate. We always recommend reading the job description and including key skills listed there when appropriate. See the skills section from our resume example below.
- Health & Safety
- First Aid & CPR
- Customer Service
- Hospitality Management
- Security and Surveillance
Education section example
You don't need a college degree to be a doorman, but any educational credentials obtained beyond high school can be a plus. List the degrees you hold here in reverse chronological order, in addition to any certifications or special training you may have. Special honors and distinctions can be noted here as well. If you hold a degree higher than a bachelor's degree, you may leave out your high school. Check out the education section from our resume example below.
High School Diploma, Xavier High School, New York September
2009 - May 2013
Resume layout and design
While doormen and women aren't required to have flashy resume layouts, a great design can show off your skills and help you stand out among other candidates with unprofessional-looking resumes. A simple, yet attractive resume header can make your name and contact information stand out. You should also pay attention to the balance of white space and text in order to avoid visual fatigue for the reader.
If you want to create a great design with minimal effort, consider using a professionally-designed resume template. Customize it for your own needs while ensuring all costly formatting errors are eliminated.
Key takeaways
- Strive for professionalism, aesthetics and flawless protocol in preparing your resume, recognizing that a doorman is the first person clients will see when entering your employer's building.
- Be sure to include the five essential components of every resume — header, profile, work history, education skills — but contain your resume to one page.
- Pay attention to the design and make sure your resume looks as good as it reads.
- Check out our doorman resume example for more ideas on creating a great page design.
