As a sales assistant, you are the friendly face and helping hand that humanizes any customer’s experience. In many ways, you’re the face of the company during their time in store! So it’s no surprise that any discerning hiring manager will want to see a strong resume that shows which applicants are up to the task.
If you’re applying for your next sales assistant role, Resume.io is here to serve you! Our library of resume examples for an array of professions will give you a leg up on writing the perfect sales assistant resume. This resume guide, along with the corresponding resume example covers the following topics:
- What does a sales assistant do?
- How to write a sales assistant resume (tips and tricks)
- The best format for a sales assistant resume
- Advice on each section of your resume (summary, work history, education, skills)
- Professional resume layout and design hints.
- What does a sales assistant do?
Sales assistants typically work in retail settings, as professional sources of support for customers. They work directly with customers, striving to offer superior customer experience that promotes and increases sales. A Sales assistant should be knowledgeable about their industry and company offerings and products. They should be excellent communicators with outgoing and friendly personalities, conducive to achieving positive sales experiences for customers. Sales assistants are typically expected to perform a variety of store related duties as well. An ideal candidate holds a high school diploma and has relevant experience in sales.
What does a sales assistant do?
Sales assistants typically work in retail settings as professional sources of support for customers. You work directly with customers, striving to offer a superior customer experience that promotes and increases sales. A Sales assistant should be knowledgeable about their industry and their company’s offerings or products.
A top sales assistant will be an excellent communicator. A sales assistant should have an outgoing and friendly personality that’s conducive to achieving a positive sales experience for customers. Nothing instills confidence like someone who knows their stuff and can share their knowledge with a smile!
How to write a sales assistant resume
The very first step in writing your sales assistant resume is understanding what sections to include. Your resume should contain the following elements:
- The resume header
- The resume summary (aka profile or personal statement)
- The employment history section
- The resume skills section
- The education section
These are the building blocks of a strong sales assistant resume example. In each of these sections, you should prepare a resume that responds to the skills and experience the employer is looking for. That means adapting and tweaking the examples and language you include to convince the hiring manager why you should be top pick for this particular position.
Choosing the best resume format for a sales assistant
The best resume format for your sales assistant resume is reverse chronological. This format lists your previous work experience in - you guessed it - reverse chronological order. It’s the format that hiring managers expect because the most important aspect of your sales assistant resume is proving your customer service abilities through recent relevant experience.
So what if you’re new to the industry or have no work experience at all yet? No problem! In that case you have two options. You could stick with the reverse chronological format and list jobs from other sectors - we’ll talk about how to do that effectively later in the employment history section. If you truly have little to no work experience then don’t worry. A functional resume format that focuses on your education and skills could be right for you.
Resume summary example
Your resume summary is a powerful tool to prove your excellent communication skills, no matter whether you’re a weathered sales assistant pro or a newcomer. These are the three to five sentences at the top of your resume that tell the hiring manager about your top achievements and strongest attributes.
That’s not that much space, so prioritize keywords you see emphasized in the job listing. You can also make your writing more convincing and cut down on the word count by using strong action verbs. Sales assistants must be able to establish and nurture positive relationships with prospects and customers, so this is your first chance to prove how well you can do that! Take a look at our resume example content below to see these tips in action. For more ideas on crafting a great summary, take a look at our sales resume sample, field sales professional resume example and sales associate resume sample.
Motivated sales assistant dedicated to providing top of the line customer service in retail settings. Organized, detail oriented, and a self starter. Committed to increasing sales by providing customers with thoughtful consideration and support. Adept in multitasking, and experienced in administrative and clerical work. Bringing forth several years of experience achieving success in retail settings.
Employment history sample
This is the section where you will list your previous employment, with your most recent position at the top. This should be the longest part of your resume, even if you’re switching industries or positions. The important thing is to use your previous work experiences to highlight the transferable skills and accomplishments that make you a great sales assistant candidate.
Make a subheading for each role. This subheading should mention the job title, employer, dates worked and location. Next, add several bullet points under each subheading that show off your most relevant responsibilities and most impressive accomplishments in that role.
Your employment history examples should use specific examples to prove you can address the most important aspects of the role that are emphasized in the job listing. Most sales assistant jobs will call for top customer service skills and experience in sales. Consider mentioning examples of when you’ve solved a problem to improve store sales or a customer’s experience, too.
Don’t forget that you can also use the job listing for hints on the best keywords to communicate what the hiring manager is looking for. Make your writing more persuasive by using action verbs that communicate something positive about the way you carried out your responsibilities. Check out the resume sample content below for inspiration.
Put a number on your achievements.
A great way to add weight to the bullet points underneath each role is to add numbers that quantify your wins. Statistics and numbers can better describe exactly how much time you saved your colleagues by implementing an idea or by how much you increased sales through your expert assistance. The possibilities are endless!
- Greeted customers with a friendly and helpful attitude.
- Answered any questions regarding inventory, sales, and promotions.
- Carefully and accurately rang up items and neatly packed customer bags.
- Worked well with other employees to ensure smooth processes.
- Focused on being punctual, hardworking, and reliable.
- Assisted with displays and offered ideas to increase product appeal.
CV skills example
The CV skills section might seem easy at a glance. However it’s worth taking a moment to consider the most important attributes to list on your CV that are relevant for this sales assistant job. Are you a top mathematician? Or an expert organizer? This is the spot to tell the hiring manager!
The job listing is your top resource for identifying the most important skills. Depending on the employer and your work environment, you might find that your resume should lean more towards soft skills or hard skills. Soft skills are the personality traits that determine how you carry out a job; think of skills like being a good listener or a leader. Hard skills are technical skills, like knowing how to use certain software or being a certified first aider. In most cases it’s good to include a mix of both hard and soft skills.
The skills section is a great place to include leftover keywords you’ve identified from the job listing that are relevant to you and your experience. The job listing is a good indicator of any keywords that might be programmed into the Applicant Tracking System (ATS). The ATS is the algorithm that will scan the resumes of applicants for the role. It will filter only the most relevant resumes to be read by the human hiring staff.
- Excellent Customer Service Skills
- Interpersonal Communication Skills
- Multitasking Skills
- Advanced Math Skills
- Organizational Skills
Sales assistant resume education example
Your resume’s education section is just as important as your employment history. It shouldn’t be quite as long, though. List your most recent diplomas or degrees here using the reverse chronological format. You should include the name of the institution, the dates studied, and the name of your qualification. If you have any honors or distinctions, as well as any relevant training, then highlight them here.
2000-2004 Newburgh High School, High School Diploma, Newburgh, NY
Resume layout and design
The layout and design of your resume is another way to tell the hiring manager that you’re a sales assistant with excellent communication skills. Would you trust someone with a job that requires good organization if they have a messy resume? Probably not.
Step into the shoes of the hiring manager and choose a design for your resume that channels your top communication skills and attention to detail. Keep it simple and make sure that all of the sections are easy to read. If you’re having trouble, then you can save yourself time and hassle by opting for one of our resume templates.
Key takeaways for a sales assistant resume
- A sales assistant is conducive to a customer’s positive experience and therefore better sales in store.
- Your resume is a powerful tool to tell a story about the skills you will bring to a sales assistant role.
- The design of your resume is like the friendly face that accompanies your customer service skills. Don’t get caught out with a messy resume layout.
- Even top sales assistants should be able to ask for help: check out our adaptable sales assistant resume to make your life easier!